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closer still

Operations Manager

  • Closing date: 16-Aug-2019
  • Hours:
    • Full Time
  • Job function:
  • Contract type:
    • Permanent
  • Contact Name: Louise O'Connell
  • Email:
  • Producing high quality events within agreed budget and deadlines
  • Managing Operations Coordinator on agreed projects
  • Ensuring the technical aspects of all events run smoothly
  • Management and implementation of internal and external Service Level Agreements
  • Budget management – making savings where necessary, being creative with solutions to budget issues and ensuring the shows do not go over budget
  • Negotiation with suppliers to ensure best prices without compromising on quality
  • Coordinate and manage temporary staff both onsite and pre show
  • Project planning and scheduling
  • Health and Safety management of shows whilst onsite
  • Writing Risk Assessments & Fire Risk Assessments for shows
  • Design and production of all feature areas
  • Liaison with contractors, suppliers and exhibitors
  • Post event reporting and analysis
  • Day to day liaison with internal event teams
  • Management and maintenance of floorplans
  • Management and maintenance of online technical manuals
  • Managing stand plan approval process
  • Ensuring the fulfillment of all sponsorship and contra deals
  • Employ the highest standards of practice to deliver optimum results at all times
  • Develop specific projects related to the operations department in order to improve operational service
  • Ad hoc duties as deemed necessary by your line manager
  • Manage events onsite independently with the support of the Operations Coordinator



Essential Skills, Abilities and Experience:

  • At least 3 years’ experience in a similar role
  • Knowledge of industry, venues and contractors
  • Strong organisational and administrative skills
  • Excellent interpersonal skills and the ability to inspire and motivate others
  • Confident team player with a creative and innovative approach
  • Budget planning and management
  • Meticulous attention to detail
  • Effective and motivational leadership experience
  • Project management skills
  • Customer focused
  • IOSH Managing Safety Certificate
  • Proven ability to work under pressure and to tight deadlines
  • Reading and understanding of technical floorplans and stand drawings
  • Patient and calm under pressure
  • Flexible and adaptable